Which of the following term best represents the individuals who have interests in an Organisation and are influenced by it?
(A) Workforce
(B) Stakeholders
(C) Customers
(D) Stockholders
The last step in the e-selection process is __________?
(A) consider how the various new stakeholders and clients will use the system
(B) train the employees that will be responsible for the administration of the process
(C) draw-up a flow chart of the current assessment process
(D) draft the desired flow process that will result from the E-selection process
The critical role of the SHRM Application Tool is to:_____________?
(A) Outline techniques, frameworks, and six steps that must be followed to effectively implement change in an organisation.
(B) Develop a better strategic management process to deal with the dynamic changing environment today’s organisations face.
(C) Identify and assess a narrow group of actions and plan how the organisation can overcome resistance to change.
(D) identify if the organisation ‘has enough staff, if the staff heed training, if the compensation practices are appropriate, and if jobs are designed correctly
The sixth step of the SHRM application tool is to evaluate the plan against success criteria. During this stage it is important to note:___________?
(A) the positive effects of the actions implemented
(B) the negative effects of the actions implemented
(C) the failures that resulted from the implementation of the plan
(D) the positive & negative effect of the actions implemented
The mental process to interpret environment as’ per one’s own understanding is known as:__________?
(A) Perception
(B) Attitude
(C) Personality
(D) Ability
A written statement of policies and principles that guides the behaviour of all employees is called__________?
(A) code of ethics
(B) word of ethics
(C) ethics/ dilemma
(D) Training Manual
The following are some of the ways that human resources can benefit through electronic systems, except:_________?
(A) online recruiting can eliminate paperwork and speed up the hiring process
(B) online learning can slash travel costs and make training available anytime anywhere
(C) working online can reduce the resistance sometimes experienced from employees
(D) online retirement planning can help employees map out their future while reducing questions and paperwork for HR
To address the challenges and opportunities they face organisations engage in a process of strategic management. Strategic management is:
(A) short-term focused and composed of organisational strategy, including strategy formulation and implementation
(B) short-term focused and composed of the organisation’s mission, vision and value statements
(C) long-term focused and composed of organisational strategy, including strategy formulation and implementation
(D) long-term focused and composed of the organisation’s mission, vision and value statements
The primary aim of recruitment and selection process is to___________?
(A) Meet the high labour turnover
(B) Hire the best individuals at optimum cost
(C) Ensure the availability of surplus in the case of sickness and absence
(D) Hire Excess manpower for the future